How to Guide: Technical Support Systems for Devices
Best practice approaches to managing software updates, device repairs, and replacements.
How America’s Schools are Tackling the Homework Gap
Explore how schools across the nation are innovating to ensure continuous learning during COVID-19.
What to Know About Insurance for Student Devices
Loaning devices for home use? Pros and cons of purchasing insurance to protect your investment.
End-User Support for Device Loaner Programs
Advice to overcome the challenges of providing end-user support at a distance during COVID-19.
End-User Training for Device Loaner Programs
Guidance to implement end-use training in an asynchronous, competency-based style.
Efficient Break-Fix / Replacement Procedures
Even new devices experience hardware issues. Tips to help school districts need to plan accordingly.
How to Manage Device Lending Program Returns
How should school districts prepare for end-of-year device returns during COVID-19?
How to Deploy a Summer Device Lending Program
Steps to support students who want or need access to a device during the summer.
Device Lifecycle Management for School Districts
How to address the lifecycle and length of time you will maintain loaner device.
How to Leverage State Purchasing Power to Support 1:1
Explore resources to help your state benefit from the Maine Learning Technology Initiative contract.